My bank declined the transaction and I know I have enough funds

Our payment processor, Verotel is based in the Netherlands. If your bank has international fraud protection in place you may need to let them know you will be making an international purchase. Most banks do not have a problem however if your transaction is declined the fastest solution is to give them a call.

Please also check that your debit or credit card is one of the types accepted by our payment processor.


If these steps do not work please contact us. Include the email you’re attempting to purchase with and any other relevant details.